Non-Emergency Medical Transportation (NEMT)
Safe, reliable transportation to medical appointments in Worcester, MA
Overview
Non-Emergency Medical Transportation (NEMT) is a specialized service designed to transport patients who need assistance getting to and from medical appointments but do not require emergency ambulance services.
At Acosta Transportation, our NEMT service is the cornerstone of everything we do. We understand that access to healthcare is not just about having insurance or a doctor — it's about being able to physically get to your appointments. Our trained drivers provide door-to-door assistance, ensuring you arrive safely and on time to doctor visits, therapy sessions, hospital follow-ups, specialist appointments, and more. We serve patients across Worcester, MA and the entire Central Massachusetts region with clean, comfortable, and well-maintained vehicles.
Key Features
Frequently Asked Questions
What is Non-Emergency Medical Transportation?
NEMT is a transportation service for patients who need help getting to medical appointments but don't require emergency ambulance services. It includes ambulatory, wheelchair, and stretcher transport.
Does insurance cover NEMT services?
Many insurance plans, including Medicaid and MassHealth, cover NEMT services. Contact us to verify your coverage and we'll help coordinate with your insurance provider.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance for scheduled rides. However, we do our best to accommodate same-day requests when possible.
What areas do you serve?
We serve Worcester, MA and the entire Central Massachusetts region, including Shrewsbury, Auburn, Holden, Leicester, Millbury, Grafton, and surrounding communities.