About Us

Your Trusted Partner in Medical Transportation

For over a decade, Acosta Transportation has been providing safe, reliable, and compassionate non-emergency medical transportation to the Worcester community and beyond. We are more than a transportation company — we are a lifeline for those who depend on us to access critical healthcare.

Our Mission

To provide the highest quality non-emergency medical transportation services in Central Massachusetts, ensuring every passenger arrives safely, comfortably, and on time to their medical appointments. We are committed to bridging the gap between patients and healthcare through reliable, compassionate transportation.

Our Vision

To become the gold standard for NEMT services in Massachusetts and beyond, setting the benchmark for safety, reliability, and patient care in the medical transportation industry. We envision a future where no patient misses critical healthcare due to transportation barriers.

Our Values

What Drives Us Every Day

Safety First

Every vehicle is regularly inspected, every driver is background-checked and trained in passenger assistance and safety protocols.

Compassionate Care

We treat every passenger like family. Our drivers are trained to provide patient, respectful, and attentive service.

Accessibility

Our entire fleet is ADA-compliant with hydraulic lifts, ramps, and securement systems for all mobility needs.

Reliability

On-time performance is our standard. We understand that missed appointments mean missed care, and we take that seriously.

Certifications & Compliance

Licensed, Insured, and Fully Compliant

Acosta Transportation meets and exceeds all state and federal requirements for non-emergency medical transportation. Our commitment to compliance ensures the safety and well-being of every passenger.

Massachusetts DPH Licensed
ADA Compliant Fleet
HIPAA Compliant Operations
DOT Registered
Fully Insured & Bonded
CPR & First Aid Certified Drivers
Acosta Transportation fleet and office

10+ Years of Excellence

Serving Worcester, MA and Central Massachusetts since 2014

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Ready to Experience the Acosta Difference?

Whether you're a patient, caregiver, or healthcare facility, we're here to help.